Nine Seconds Corporation (“we,” “us,” or “our”) is a nonprofit 501(c)(3) organization committed to protecting the privacy of individuals who engage with us, including through our trade names The Silent Sons Initiative, CAAS Coaching, Dr. Marci Batiste, and through consulting services provided under The Compass for Change, a trade name owned by Marci Batiste Holdings LLC.

This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website, utilize our services, or communicate with us.

Information We Collect

We may collect the following types of information:

Personal Information
Name, phone number, email address, mailing address, demographic details, and any other identifying information you choose to provide through forms, emails, registrations, or consultation requests.

Health and Service Information
When you engage with us for counseling, advisory, coaching, or related behavioral health services, we may collect sensitive information about your physical or mental health, treatment history, or personal circumstances in order to serve your best interests.

Payment and Donation Information
For donations, event registration, or fee-based services, we may collect billing and payment details. These are processed through secure, third-party providers and are not stored on our servers.

Usage Data
We automatically collect certain data such as IP address, browser type, and site usage behavior to improve our services and website functionality.

How We Use Your Information

We use your information to:

Provide support, services, and resources tailored to your needs.

Communicate with you regarding programs, offerings, and upcoming events.

Process donations and service transactions.

Analyze service usage and improve user experience.

Comply with legal, ethical, or regulatory obligations.

Confidentiality and Safety

Your privacy and trust are critical to us. We do not share your personal information with third parties unless:

You give explicit consent.

It is necessary to deliver services that support your care and well-being.

We are legally required to do so.

We believe you are at risk of harming yourself or others, in which case we may share information with the appropriate parties to ensure safety and protection.

All behavioral health, advisory, and trauma-informed services are delivered in accordance with professional standards and applicable privacy laws. Where required, we comply with federal and state confidentiality laws such as HIPAA or 42 CFR Part 2.

Third-Party Services

We may use trusted third-party platforms (such as secure video conferencing, payment processors, or email marketing services) to facilitate communication, engagement, and transactions. These providers are only given access to the minimum information necessary to perform their specific function and are obligated to maintain confidentiality.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance user experience, personalize content, and analyze website traffic. You may disable cookies in your browser settings if you prefer not to be tracked.

Opt-In/Opt-Out Disclosure

By providing your contact information through our website, forms, or communications, you consent to receive updates, newsletters, program announcements, and service-related messages from us or on our behalf.

You may opt out of these communications at any time by:

Clicking the “unsubscribe” link included in any email.

Contacting us directly using the information below.

Please note that even if you opt out of promotional emails, we may still send you non-promotional service-related messages if you are an active client, donor, or participant.

Your Rights and Choices

You have the right to:

Request access to or correction of your personal data.

Withdraw consent to receive communications at any time.

Request that we delete your information, subject to legal and ethical recordkeeping requirements.

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this policy or our privacy practices, please contact:

Nine Seconds Corporation
Attn: Privacy Compliance
Email: [email protected]

Email: [email protected]

Mailing Address:

1079 W. Round Grove Rd

Ste 300-154

Lewisville, TX 75067
Phone: 469-338-8003